18 years of turning hard problems into shipped products.

About Me

I've spent 18 years figuring out what customers actually need — and then building the thing that gets it to them. From early concept through launch, I work across strategy, research, and execution to turn messy problems into products people use. I've done that across portfolios at scale, in complex orgs, and in spaces where the data doesn't always give you a clean answer.

Download Resume Get in Touch

Areas of Expertise

Experience

O.C.Tanner 2024 – 2025

Director of Product Growth

  • Developed and owned a go-to-market growth strategy across mobile, web, and integrations — defining target segments, success metrics, and launch sequencing — resulting in 9.5% YoY platform revenue growth.
  • Led experimentation and AI-driven personalization initiatives, doubling user engagement and improving retention.
  • Worked to harden initiatives coming from our executive team by translating requests into strategies with strong narratives to rally stakeholders and clarify goal sand outcomes.

O.C.Tanner 2018 – 2025

Director of Product Design & Research

  • Functioned as product leader for discovery, roadmap definition, and experience strategy in close partnership with engineering and business stakeholders.
  • Scaled multidisciplinary teams across the US and India and developed career ladders and leadership pathways.
  • Led portfolio-level accessibility initiatives, ensuring our products met the WCAG 2. 1 AA standard.
  • Built product capabilities for revenue generation and user engagement by synthesizing customer research, usage data, and competitive analysis to validate opportunity size and secure executive investment.

O.C.Tanner 2015 - 2018

Product Design Manager

  • Led execution for consumer mobile applications, resulting in mobile apps rated a full star above our direct competition on all platforms.
  • Identified fragmentation as a core retention risk, built the business case, defined the product strategy, and created the roadmap to consolidate 5 disparate product offerings into a unified experience.

Overstock 2014 - 2015

Product Design Lead

  • Identified operational inefficiencies in logistics and returns workflows through customer data and support analysis; led the product redesign that reduced annual support costs by $500K and unlocked new revenue opportunities.

FringeMedia 2007 - 2011

Product Management & Design

  • Coded a design system to enhance speed to delivery for my engineering team.
  • Developed a regular practice of experimentation and A/B testing.

Let's Talk

I'm open to new opportunities and interesting conversations. Reach out anytime.